2025-02-21

Today, I received an offer from RXO in the amount of $213,960.11. While I appreciate that an offer was made, it represents only about half of what I’ve already spent out-of-pocket and roughly 30% of the fully adjusted claim. Unfortunately, this falls well short of what is needed to make my family whole.

As a result, we are preparing to move forward with a lawsuit against Costco, Costco Logistics (Innovel Solutions), RXO, and the installer, Deliver It Right LLC. Filing is expected next week. By delaying a fair resolution earlier in this process, the overall expenses continue to grow, and the companies involved will now face a more complex and costly legal case.

Separately, I recently learned that Jesus Cardenas, the EFI Global employee who tested my home, is no longer listed as active. Previously, he was presented as holding Certified Industrial Hygienist (CIH) credentials, which was not accurate. I’m glad I preserved screenshots documenting this, as accuracy and transparency in expert representation are essential when families’ health and safety are at stake.

I will continue to share updates as this case progresses.