2025-05-05

Mediation concluded today. While the details are confidential, I can share that no agreements were reached. As a result, the next step will be filing a lawsuit.

In court, Costco and RXO will likely depose every contractor who has worked on my home in an effort to challenge their findings. These contractors are independent, local business owners who stepped in to provide honest assessments and guidance when my family had no direction from Costco or RXO, and when we were personally covering every cost. The idea that their professional work may be questioned in order to avoid accountability is frustrating, but we are prepared to stand behind their expertise.

As this case moves forward, I plan to publish updates on filings, deposition transcripts, and outcomes here so that the public can see exactly how the process unfolds. My goal is full transparency. If these companies choose to spend large sums of money fighting rather than resolving the damage they caused, people deserve to know that.

One of the most disappointing aspects of mediation was the lack of substantive dialogue. At no point did anyone from Costco or RXO explain their position, nor did they ask to better understand ours. While the mediator was kind and professional, the session ultimately felt like it could have been accomplished with a short email.